Call: +254 764 868 999

hotspot@winguappshotspot.com

General Questions

Frequently Asked Questions

No. The solution auto-generates an OTP code and sends it to the mobile number that has been entered by the client for authentication.

The Wi-Fi network has encryption on multiple layers and uses the MAC Address of a device and the particular access point the device is connecting from to determine the EXACT location and various other device information from the client that is trying to access the network.

No. This solution allows a host to set up and extend their Wi-Fi Hotspot across ALL their branches or locations. This means that if their client subscribes to an internet voucher in one location, should they visit the other locations their devices will be automatically recognised and granted access.

No. Once you log in, you can select multiple devices you wish to grant access to and share your subscription. The number of devices you can grant is determined by the host of the network you are connecting to. You may also remove and replace devices as you wish.

Absolutely Yes! You can create one Wi-Fi network for your restaurant and have your customers gain access from whichever location they choose to go to while maintaining a single subscription.

No. The WinguApps Captive Wi-Fi solution has a centralized database and will automatically disconnect people whose subscriptions have expired. So you don’t have to worry about chasing people away from hogging your internet.